Rojas Electronic Devices
Rojas Electronic Devices
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Terms and Conditions

This website is operated by Rojas Electronic Devices. By accessing or using this website and/or placing an order, you agree to be bound by these Terms & Conditions.


  1. Agreement to Terms
    These Terms & Conditions govern your use of our website and purchases from our store. By using this website, you represent that you are at least the age of majority in your state or province of residence, or that you have the permission of a guardian to make purchases.
     
  2. Products, Orders & Pricing
    All products are subject to availability. We reserve the right to limit quantities, refuse, or cancel orders.
    We make every effort to display product images and descriptions accurately; however, we do not guarantee exact accuracy on all devices.
    Prices are subject to change at any time without notice.
     
  3. Payment & Shipping
    Payment must be completed at checkout.
    Shipping costs, duties, taxes (if international orders) or other fees are the customer’s responsibility.
    We are not responsible for delays, lost, or damaged shipments once the order has been handed to the carrier.
     
  4. Returns & Refunds
    Returns, exchanges, and refunds (if offered) will be handled in accordance with our separate Returns Policy.
    We do not guarantee that all returns will be accepted, especially if the product shows signs of use, damage, or alteration.
     
  5. Use of Site & Prohibited Activities
    You agree to use the site only for lawful purposes and not to upload or transmit harmful material such as malware or viruses.
    You agree not to reproduce, duplicate, sell, resell, or exploit any portion of the site or its contents without express written permission.
     
  6. Intellectual Property
    All content on this website—including text, graphics, logos, images, audio, and design—is owned by Rojas Electronic Devices or its licensors and is protected by applicable copyright and trademark laws.
    You may not use our content without explicit permission.
     
  7. Disclaimer of Warranties; Limitation of Liability
    The website, products, and services are provided “as is” and “as available” without warranties of any kind.
    To the fullest extent allowed by law, Rojas Electronic Devices shall not be liable for any indirect, incidental, consequential, or punitive damages arising from your use of the site or purchase/use of products.
     
  8. Indemnification
    You agree to indemnify, defend, and hold harmless Rojas Electronic Devices and its employees, partners, and affiliates from any claims, damages, losses, liabilities, or costs (including legal fees) arising from your use of the website, your violation of these Terms, or your violation of any third-party rights.
     
  9. Changes to Terms
    We reserve the right to modify or replace these Terms & Conditions at any time.
    Your continued use of the site after changes are posted constitutes acceptance of those changes.
     
  10. Governing Law
    These Terms shall be governed by the laws of the State of Illinois, U.S.A.

Return and Refund Policy

Thank you for shopping at Rojas Electronic Devices. We want you to be satisfied with your purchase. If you are experiencing any issues, please contact us and we will do our best to help.


Eligibility for Returns or Refunds

  • You may request a return, exchange, or refund within 30 days of the original purchase date.
  • Items must be unused and in the same condition you received them.
  • Original packaging, manuals, and included accessories must be returned.
  • Proof of purchase is required.
  • Sale or discounted items are not eligible for refunds.
  • Items showing signs of use, modification, or damage may not qualify for a refund.


Defective or Damaged Products

If you believe your item is defective or damaged upon arrival, please contact us right away. We may request photos or additional details to confirm the issue. If approved, we will arrange repair, replacement, or refund at our discretion.


Exchanges

We only replace items if they are defective. If an exchange is approved, it will be for the same model purchased.


Non-Returnable Items

  • Gift cards (if offered)
  • Apparel or merchandise (if offered)
  • Custom or special-order items


Return Shipping

  • Customers are responsible for return shipping costs unless the product is confirmed defective upon arrival.
  • Shipping charges are non-refundable.
  • If a refund is approved, return shipping costs may be deducted from the refund amount.
  • We recommend using a trackable shipping service. We are not responsible for returns lost in transit.


Refund Timing

  • Once we receive and inspect the item, we will notify you whether your refund request is approved or denied.
  • Approved refunds will be issued to the original payment method.
  • Processing times vary depending on your bank or card issuer.


Late or Missing Refunds

If you have not received your refund after receiving our approval:

  1. Check with your bank or payment provider again.
  2. Contact your credit card company — processing may take several business days.
  3. If you still have not received your refund, contact us.


Contact Information

For refund or return inquiries, please contact jonny@rojaspedals.com

Copyright © 2024 Rojas Electronic Devices LLC - All Rights Reserved.

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